Contact

Deliveries & Collections
• We ship our items worldwide using trusted couriers: please email HAIRSINES for a shipping quote.

 All our parcels are carefully wrapped using recycled packaging materials, where possible. Parcles are fully insured,
  tracked and signed for using reputable couriers via Transglobal Express administration.

• Please be aware that HAIRSINES is not liable for the late delivery of parcels made by external delivery companies.
• Please know that customers – including those in the EU – are liable to pay
 their own country's customs/duty charges.

• Customers are welcome to collect items from our studio – by prior arrangement – please call or email to arrange.

Terms & Conditions
• We neither store, share nor sell your private data.  
• All items are sold in good faith and are displayed and used at buyers' own risk.
 
• The pieces we sell are unique and have 'had a life' - therefore please do read the condition report carefully before  
   purchasing. We're always happy to supply as much information as you require.

• All measurements are as accurate as our tape measure.

• All goods purchased from HAIRSINES cannot be dispatched or collected until full payment has been received /
   processed by the bank.
• All invoices are payable in full via Stripe (secure online link) or bank transfer (unless otherwise agreed) immediately
   (unless alternative payment terms have been agreed). 
• All prices on our selling websites exclude delivery. Prices are quoted in British pounds sterling.

• If, for any reason, you are not entirely happy with your purchase, please contact us straight away to discuss a
   solution. Full refunds will only be given if the item is returned to us in the same condition as that in which it
   was sent (with the exception of complete breakages in transit). The return postal cost is the customer's responsibility.