PLEASE BEAR IN MIND...

• Full customs clearance must be obtained before you can access the port or terminal.

• Allow sufficient time between submitting your customs forms and planning to travel:

> For next-day clearance: forms to be submitted at least by 1pm the day before travel

(or by 12noon on a Friday for weekend travel – clearance is not possible at weekends).
> For same-day travel: always check in advance (time of travel cannot be guaranteed).

• GMR and French barcodes should be correctly uploaded to create the Border Pass / Port Pass.
• Clearances take longer to process during times when CDS and GVMS systems are down.

• It is the importer's responsibility to obtain any required licenses for the goods they're importing.

• We always do everything possible to obtain clearance for our clients within agreed time-frames,

but there may be events beyond our control which cause delays to planned travel times.